Privacy policy

At Kephora, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information when you visit our website, place an order, or contact us.

This website is operated by ADAM BONNEAU LLC.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Order and purchase details
  • Payment-related information
  • IP address and device information
  • Information you provide when contacting customer support

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Process payments
  • Ship your orders
  • Send order confirmations and tracking information
  • Provide customer support
  • Process returns, refunds, and exchanges
  • Improve our website, products, and services
  • Prevent fraud and unauthorized transactions
  • Comply with applicable legal and regulatory requirements

3. Shopify and Payment Processing

Our online store is powered by Shopify, which provides the e-commerce platform used to operate our website, shopping cart, checkout, and order management functions.

Payments are processed through Shopify Payments and its applicable payment processing partners. Payment information is handled through secure payment-processing systems. We do not intentionally store complete credit or debit card numbers on our own website servers.

Payment providers may process payment-related information according to their own privacy policies and applicable terms.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to provide essential functionality and improve your shopping experience.

Cookies may be used to:

  • Remember items in your shopping cart
  • Remember preferences
  • Process orders
  • Understand website usage
  • Improve website performance
  • Support website security and fraud prevention

You may disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

5. Who We Share Information With

We may share information that is necessary to operate our business with trusted service providers, including:

  • Shopify and Shopify-related services
  • Payment processors
  • Shipping and delivery providers
  • Website hosting and technology providers
  • Analytics and security services
  • Customer support services

We do not sell or rent your personal information.

6. How Long We Retain Information

We retain personal information only for as long as reasonably necessary to:

  • Complete and manage orders
  • Provide customer support
  • Maintain transaction and business records
  • Process refunds and resolve disputes
  • Prevent fraud and unauthorized activity
  • Meet applicable legal obligations

7. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Opt out of certain marketing communications
  • Request information about how your information is collected and used

To make a privacy-related request, please contact us using the information provided below.

8. Marketing Communications

If you choose to subscribe to promotional communications, we may send you information about products, offers, promotions, and other updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

9. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

11. Children's Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Kephora
Operated by: ADAM BONNEAU LLC
Address: 6050 LA PRADA ST, LOS ANGELES, CA 90042, USA
Phone: [YOUR BUSINESS PHONE]
Email: hello@kephora.com